Privacy Policy

The purpose of this statement is to set out how we use personal information that we may obtain about you. By using any of the services provided by on this website generally you agree to this use.

Please read this privacy policy before using the website.

What information do we collect?

whatconservatory.co.uk enables businesses and consumers to find suitable companies to quote for products or services.

To provide this service we will ask for specific personal details including;

• First Name
• Last Name
• Email Address
• Telephone Number
• Postal Code
• Plus other specific details about any products you may have expressed interest in

You may also be asked for other information to help us process your request.

These details will be stored by us and our partners involved in the quotation process.

How does it work?

You provide us with your details. After you submit your details we or our partners may phone you to discuss the work, to check we'll be able to meet your needs, and to get you free and no-obligation quotes if you decide to go ahead with this service. These quotes will sometimes be done by appointment - you will be told over the phone if so.

What are we doing with your details?

Your details will be passed directly to conservatory companies, if we do not have any companies servicing your area, we may pass your details to one of our partners to fulfill the service. They may contact you by telephone, email or sms to assist you with obtaining quotes from installers.

With your permission, our partners take your details and pass them on to one or more companies that can provide the product or service that you are looking for quotes for. We will not pass your details to any other third parties without your permission. We may from time to time send you out a newsletter on other products and services that we offer.

How do I remove my details from your system to opt out of any further email, phone or other direct communications?

To remove your details from our database, just send an email along with your name, phone number and postcode to privacy@whatconservatory.co.uk.

If we ever send out a newsletter or email with special offers there will be a link in the email which you'll be able to click to unsubscribe yourself from the email automatically and to remove your details from our database. Alternatively, you can email privacy@whatconservatory.co.uk along with your name, postcode and email address, and we'll remove you from our database. If you have any questions, email these to privacy@whatconservatory.co.uk.

How can I get a copy of my details that you hold?

You have a right to receive a copy of any details we hold about you in return for an administration fee. If you want to receive a copy of any of your details that we hold about you, please send a £10 administration fee, payable to 'What Conservatory' and the request in writing to:

Privacy Department
What Conservatory
Initial Business Centre,
Wilson Business Park
Manchester M40 8WN.

What information do you collect via this website?

• Any personal details you type in and submit such as name, address, email address, etc.
• Data which allows us to recognise you, your preferences and how you use this website. This saves you from re-entering information when you return to the site. This data is collected by cookies from your navigation around the site. A cookie is a small amount of data, which we send to your computer. The data is then stored on your browser or hard disk. Most web browsers can be set to prevent you from receiving new cookies, notify you before accepting cookies or disable cookies altogether. Details about this can normally be found in the Help facility provided with your browser. If you disable cookies, you will not be able to receive personalised facilities. If you do not want your visits to our website to be monitored in this way you can disable certain cookie functions as described below: If you wish, you can usually adjust your browser so that your computer does not accept cookies. If you do this, you will still be able to browse around the site but certain functions will not be available. Alternatively you can adjust your browser to tell you when a website tries to put a cookie on your computer. How you adjust your browser to stop it accepting cookies or to notify you of them, will depend on the type of Internet browser programme your computer uses. If your computer uses Microsoft Windows Explorer or Mozilla Firefox, you will need to follow these instructions after clicking onto this link www.allaboutcookies.org. Go to the heading "Manage Cookies". Click onto the option you prefer, either stopping cookies being installed, or notifying you of them. From the list provided, click onto the programme, which your computer uses.
• Your browser also generates other information, including which language the site is displayed in, and your Internet Protocol address ("IP address"). An IP address is a set of numbers which is assigned to your computer during a browsing session whenever you log on to the Internet via your internet service provider or your network (if you access the Internet from, for example, a computer at work). Your IP address is automatically logged by our servers and used to collect traffic data about visitors to our web sites. We do not use your IP address to identify you personally but these logs may contain unique identifiable information left by your computer.
• We also collect your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).

How can you save money with us?

We are a price comparison service. All of the companies that we deal with know that you are conducting a comparison, hence they will often offer cheaper prices, for example on labour, than they would were they approached directly by a customer, hence our service has the potential to get you big discounts.

Do you offer a guarantee or warranty for the products and services I eventually buy through your suppliers?

We are not responsible for the standard of work carried out by our suppliers, or for the products provided by our suppliers. There is no warranty provided by us, implied or otherwise. Individual suppliers may offer their own warranties, but these and any standards of workmanship are not in any way associated with 'What Conservatory'.